Privacy Policy

This policy explains what Meegly ("we", "us") collects when you use meegly.tv and the video chat service behind it, why we collect it, who else sees it, and how long we keep it. It applies to everyone who uses the service, whether or not you create an account.

Meegly is operated from India. By using the service you accept this policy; if you disagree with it, please stop using the service.

There are no profiles, no public identities, and nothing anyone can look you up by. You may set a nickname for a single chat if you want one; leave it blank and you are simply a stranger. We never ask for your real name.

We never record video or audio. Messages are relayed between you and forgotten, with one exception: when somebody reports a chat, the last few messages are kept as evidence for a limited time.

We collect the following, and nothing beyond it:

• A random device identifier, issued and signed by us and stored in your browser. It is how an anonymous user keeps their hearts and passes between visits.
• If you sign in with Google: your email address and the display name Google gives us. We request only basic profile and email; we cannot read your Gmail, contacts or anything else in your Google account.
• Your hearts balance, the ledger explaining it, and any passes you have bought.
• For chats that last past a short threshold, a record that two parties talked, when, for how long, and any nickname used. It powers the option to ask someone for another call and is not used after seven days.
• When you are signed in, a session record containing your IP address and browser user-agent. This is what keeps you signed in and helps us detect abuse.
• Reports and moderation records, described in clause 7.

Your matching preferences (gender, country, community and which filters you run) live in your own browser storage and are sent only at the moment we look for a match. Your country is inferred from your time zone; we never ask for it.

Two features look at video, and both run entirely inside your browser: hand-gesture detection, if you enable it, and the nudity guard that hides an incoming stream before you see it. Neither sends a frame anywhere, to us or to anyone else. If the guard hides someone and you then report them, we learn only that it fired and how confident it was, never the image.

Clear your browser storage and all of this is gone, because we never held a copy.

Video and audio are sent directly between participants wherever possible and are never recorded. To find that direct route your browser contacts a public STUN server, currently operated by Google, which sees your IP address. This is how video calling on the web works everywhere.

When a direct route cannot be established, usually because of restrictive mobile or corporate networks, the call falls back to a TURN relay operated by Metered. In that case the encrypted media passes through the relay, and the relay sees both parties’ IP addresses and traffic volumes. It cannot decrypt the call. We do not record either path.

On a direct connection, the person you are talking to can see your IP address and you can see theirs. This is inherent to peer-to-peer video. A VPN masks it if that matters to you.

Card and payment details go directly to Razorpay, our payment processor. We never see or store them.

We keep the order and payment record (amount, pack, time, and Razorpay’s reference identifiers) because we need it to credit your hearts, handle refunds, and keep our statutory books.

A report stores the reason, any note the reporter wrote, whether the on-device nudity guard had already hidden the video and how confident it was, how far into the chat the report came, the devices and accounts involved, and the time. We use it to enforce our rules and for nothing else.

When you report someone, the last few messages of that chat are saved with the report so a person can judge what actually happened. They are labelled by role rather than identity, are visible only to moderators, and the message content is deleted after 30 days. Nothing is saved from chats nobody reports.

Decisions we take (bans, unbans, and the dismissal of reports) are written to an internal moderation log so that any enforcement action can be reviewed later. Blocked pairs are remembered so you are never rematched.

We do not sell data, run third-party advertising trackers, or build advertising profiles. We share data only with the service providers we need to run Meegly:

• Razorpay: payment processing.
• Google: sign-in, and the public STUN server used to establish calls.
• Metered: the TURN relay used when a direct connection is not possible.
• Sentry: error reporting. It is configured not to send personal data and does not record your screen or session.
• Vercel, Railway, Neon and Cloudflare: hosting, the real-time server, the database, and DNS and email routing.
• Law enforcement or a court, where we are legally obliged to respond.

Different data has different lifetimes:

• Report message evidence: 30 days, then the content is stripped.
• Chat records used for call-again: seven days.
• Bans: for the duration of the ban. The moderation log itself is kept indefinitely so decisions remain reviewable.
• Account data: until you ask us to delete it, subject to clause 10.
• Payment records: for as long as tax and accounting law requires.

You can use Meegly without an account at all. You can clear your browser storage at any time, which detaches your device from its hearts and passes.

If you have an account you may ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write to [email protected] from the address on the account. We acknowledge requests within 24 hours and resolve them within 15 days.

Write to [email protected] to delete your account. Your wallet, passes and chat records go with it.

Indian law then requires us to keep the bare registration details (the email you signed up with and when) for 180 days after cancellation, and payment records for as long as tax rules require. After that they go too.

Clearing your browser storage detaches an anonymous device from its hearts and passes. That cannot be undone, because we have no way to prove the device was yours.

Meegly is for adults. You must be 18 or older to use it, and we ask you to confirm that before you can start a chat. We do not knowingly collect data from anyone under 18.

If you believe a minor is using the service, report the chat or write to [email protected]. Reports of a suspected minor are treated as the most serious category we have and are acted on immediately.

Video and audio are encrypted in transit by WebRTC. Traffic to our servers uses HTTPS. Your anonymous identity is a signed token in a cookie your browser’s scripts cannot read, so it cannot be copied or forged by a page you visit.

No system is perfect. If you find a security problem, please write to [email protected] before disclosing it publicly.

If we change how we handle your data we will update this page and the date at the top. Continuing to use Meegly after a change means you accept the updated policy.

Questions, complaints, or requests about your data: [email protected].

We acknowledge every grievance within 24 hours and resolve it within 15 days. Complaints about nudity, sexual content, or someone impersonating another person are acted on within 24 hours. Meegly is operated from India; for grievance-redressal purposes under the Information Technology Rules, write to the same address.