Contact
One address reaches us for everything. A person reads it, and the times below are commitments, not aspirations.
There is no phone line. Email is faster for both of us and leaves a record, which matters when the answer is about money or a ban.
What to include
Four lines that let us fix it on the first reply instead of the third.
- Payments: the time, the amount, and the email on your account. For an invoice, the invoice number from your Purchases page.
- A ban you think was wrong: roughly when it happened. Write from the email on your account if you have one.
- Something that happened in a call: the approximate time. If you reported it in the app, say so; the report already holds the evidence.
- Deleting your account or asking what we hold: write from the email on the account.
Specific matters
Same address, different subject line. It routes to the right person.
Grievance officer
Meegly is operated from India. For grievance redressal under the Information Technology Rules, write to the same address with “Grievance” in the subject.
Law enforcement and legal
Requests from law enforcement and legal notices go to the same address, marked accordingly. Anything urgent involving a minor: put “Urgent” in the subject.
Press and partnerships
Also the same address. Say who you are and what you are after, and we will get back to you.